Phone 614 527 9300 / Fax 614 527 9307
info@dahabshil.net

FAQ

COLORADO DIVISION OF BANKING
COLORADO MONEY TRANSMITTERS ACT
CUSTOMER NOTICE

 

You’ll need the following in order to receive your money transfer:

Please note, your name on the transfer record, completed by the person sending you the transfer MUST exactly match your name as it appears on your official ID.
Requirements vary by country so please ask your local Dahabshiil agent for details about their process and procedures.

  1. Visit a Dahabshil agent Remember to bring your personal identification.
  2. Complete the receiver form at the location and hand the completed form to the Dahabshil agent. Then you will be given your money.

You may be required to provide personal identification+, usually one or more of the following:
You may also be required to provide proof of address Requirements vary by country. Please ask your local Dahabshil agent for acceptable identification formats.

Please note, your name on the transfer record must exactly match your name as it appears on your official ID.

Money is usually available for pickup within 5 minutes* of being sent with our same day service. Transfers sent with our economy service are usually available within three business days.

No. Dahabshiil NEVER sends you an unsolicited email asking for your personal or financial information.
If you receive a suspicious email claiming to be from Dahabshiil, please report it to us so we can investigate. Also, if your financial information has been compromised, we recommend you contact your financial institution immediately.