You’ll need the following in order to receive your money transfer:
Please note, your name on the transfer record, completed by the person sending you the transfer MUST exactly match your name as it appears on your official ID.
Requirements vary by country so please ask your local Dahabshiil agent for details about their process and procedures.
You may be required to provide personal identification+, usually one or more of the following:
You may also be required to provide proof of address Requirements vary by country. Please ask your local Dahabshil agent for acceptable identification formats.
Please note, your name on the transfer record must exactly match your name as it appears on your official ID.
Money is usually available for pickup within 5 minutes* of being sent with our same day service. Transfers sent with our economy service are usually available within three business days.
No. Dahabshiil NEVER sends you an unsolicited email asking for your personal or financial information.
If you receive a suspicious email claiming to be from Dahabshiil, please report it to us so we can investigate. Also, if your financial information has been compromised, we recommend you contact your financial institution immediately.